Zoho CRM Roadmap

One of the most frequently asked questions is does Zoho have a Zoho CRM Roadmap. Whist there is a Zoho CRM Roadmap online, it is more a list of features and ideas that they are either working on or considering.

 

It is our experience as a Zoho Advanced Solution Provider that Zoho are reluctant to commit to what they are about to release for a simple reason – “vaporware”. The IT industry has numerous examples of software products and enhancements that were promised and never delivered. Zoho is sensitive to setting a false customer expectation.

 

Zoho will only announce or talk about definite enhancements once they are confident that they have been tested, are customer ready and actually deliver value to their existing customers.