21st April 2015


FlexableIT has provided our team with invaluable training during both workshop settings and one-to-one sessions. FlexableIT were able to customise training to our needs, they have a great delivery and an excellent knowledge base.

SallyBusiness Development ManagerAll World Freight

I called several Zoho consultants on the list, FlexableIT was the only one to answer. Not only did FlexableIT answer the phone but they were immediately knowledgeable, helpful, detailed and followed up with an action plan that helped my business and a price plan that was acceptable. Since then FlexableIT has become an integral part of our CRM rollout and someone my whole team can simply rely on. What more could I ask for.

Zoho Campaigns

I started my day deciding to do some work on my own business marketing, rather than everybody else’s. I thrilled with the way Zoho CRM and Zoho Campaigns worked together. First I set up two campaigns to go out later this morning and I was able to not only segment my lists easily but exclude people that I’d emailed only the other day. My campaigns are totally targeted and relevant. I can get on with my day knowing they’ll go out automatically later on. Then I brought up a report on my last campaign to show the ‘hot list’ of clicks and opens. I was able to use my standard follow up template email in Zoho CRM to make personal contact, and then it suggested the best time for me to send the email to them too, before scheduling it in. It’s not yet 9am and I’ve achieved loads, thanks to Zoho!

HelenChief Elephant OfficerElephant Creative

FlexableIT has helped us along the journey of development needed to fully adopt and utilise a professional CRM solution. Their passion for and knowledge of Zoho is a main driver behind our commitment to them as our support provider.


From first point of contact I found Bill Quinn of FlexableIT to be a clear communicator. agreeable, direct and honest. Bill Quinn made our CRM transition to Zoho as simple as possible. Within a short period of time they assessed our needs and identified the requisite set up time. Set up itself was an intensive day but was made as easy as possible by FlexableITs knowledge of the Zoho system – and was completed within the specified time allocation and thus on budget.

BradMarketing Projects ManagerGloster

When we were looking for a CRM system and the first thing that struck us about FlexableIT and Zoho was that they offered a helpful website, instructional emails and introductory seminars. When we followed up, FlexableIT were incredibly helpful in answering questions to help us make our final choice.

Since then, three of our own clients have adopted Zoho – which certainly makes our life simpler for close cooperation when developing their new markets and customers. Also, we all appreciate the availability of the on-going seminars and one-to-one sessions.

AlasdairDirectorJohnston Horsburgh Ltd

FlexableIT was recommended to us initially as we were thinking about introducing a CRM solution to our business. They helped us to understand how an integrated approach to our CRM needs would give us the ability to streamline our activities and take full advantage of integrating social media and website to improve our visibility. FlexableIT was able to work remotely and even arranged a webinar at short notice which helped enormously. I would recommend FlexableIT for anyone looking towards developing a CRM solution for a small business.

JulianFountain Design & DevelopmentOCMIS

FlexableIT really helped me to get to grips with the essential Zoho customisations and gave me the confidence to continue to develop these after our session together. They explained some complex technical aspects in lay terms and kept focussed on what was the key points relevant for our company. Additionally, they did this whilst going through Zoho step-by-step. All this really enhanced my understanding and has enabled me to create customisations to the fields, layout and modules that make sense for our company and increase usage and productivity.

AlexMarketing Manager & Behaviour Profiling SpecialistSales Coaching Solutions