A Easter Egg in simple terms is an inside joke, or a hidden feature that you need to know how to unlock. We managed to find one when researching Zoho Support. Speaking with the Zoho employee, it was a small bit of fun to see if internet copy was being read. We obviously passed the test![…]

Want to learn how customers use your Zoho Support Customer Portal? It is now integrated with Google Analytics. Use Google Analytics to:   Determine what percentage of your page views are from returning and new customers respectively. Track the mobile site visits and figure out what devices your customers use to access your Zoho Support[…]